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VIP support for customers

High Priority Support at Upflare

Use our High Priority Support and benefit from short waiting times if you have questions for our support team.

€12.00/mo
See the offerLearn more
Upflare SupportUPUpflare SupportReal peopleHi! How can we help youwith your website today?I need help moving my siteWe will move it for you.

Response time

30 minutes

Data recovery

Free from available backups

Trained team

Increased availability

Multilingual support
Short waiting times
Individual solutions
Increased availability
Trained team

Rated on Trustpilot 3.6/5

Real customer reviews

Rated on Google 5.0/5

9 reviews on Google

Features of High Priority Support

Top-notch assistance tailored to the needs of our customers.

Upflare SupportUPUpflare SupportReal peopleHi! How can we help youwith your website today?I need help moving my siteWe will move it for you.

Fastest support service

Maximum 30 minutes

Response time

High Priority Support is our fastest support service — a guaranteed maximum response time of 30 minutes during service hours, so you receive swift assistance and resolve matters quickly.

Two colleagues celebrating at a meeting table

Weekends and holidays

Outside regular service hours

Accessibility

Enjoy even greater accessibility: we guarantee you can reach support outside our regular service hours, including weekends and holidays. We’re here whenever you have a question.

System statusAll systems operationalWeb hostingEmailCloud VPSDomains

Free data recovery

From available backups

Data recovery

High Priority Support enables free data recovery from available backups. If you accidentally delete or lose important data, we restore it securely and seamlessly so you don’t have to worry.

Get your High Priority Support

High Priority Support

for self-assistance

€12.00/mo
Order now
  • Response time30 minutes
  • Additional support
  • Data recoveryFree

Our fairness promise

  • 30-day money-back guarantee
  • Reliable support
  • No hidden fees

Contract details

Billing
Annual or monthly
Notice period
Up to 1 month before renewal
Minimum term
Flexible

What our customers say

WordPress problem solved
Top support — quick and competent help exactly when we needed it.
Via Trustpilot
Domain support is a star
Thanks for the great customer service. Communication was clear throughout.
Via Trustpilot
Professional and prompt
Very professional and prompt support. The team kept us informed the whole time.
Via Trustpilot

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5 advantages of Upflare

Great hosting goes hand in hand with excellent service — a trained team that’s happy to handle your concerns.

An extensive help center with answers and step-by-step guides whenever you need them.

A real team that supports your project with commitment, not just a ticket queue.

Knowledgeable specialists who understand hosting, domains and email inside out.

Reliable performance and long-standing customer satisfaction you can count on.

A team working on laptops around one table

Our support is happy to help

Two colleagues working at their desks

Have your customer number and the domain or service name ready so we can help you faster.

Our technical support team is available by support ticket and email, Monday–Friday 10:00–21:00, to help with any technical issue.

Contact our support team — we’ll review your account, explain the reason and help you reactivate it where possible.

Can't find what you're looking for?

Reach out and we’ll work together on a solution. For the best help, please have your customer number and domain ready.

Email:
support@upflare.com
Hours:
Monday–Friday 10:00–21:00
Contact support
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